Fresher - Service Delivery Executive/IT Help Desk Executive

Position Vacant Fresher - Service Delivery Executive/IT Help Desk Executive

Company Name Progressive Infotech Pvt Ltd.

Company Profile
We are a leading IT infrastructure Management Services and Solutions company with over 500 people, presence in over 80 cities in India providing world class services and solutions to leading Global and Indian companies through ISO 9001:2000 & ISO 20000, 27001 certified ITSM based service delivery processes.We are leading partners of global vendors HP, Novell, Microsoft , 3Com, Symantec, Packeteer etc .



Job Description
Fresher - The selected candidate will be required to attend and respond to customers, calls relating to their problems and queries. He/ She will need to co-ordinate with the Project Team and Engineers to get the problem resolved to the satisfaction of the customer.
He / She will be an important member of our Service Delivery Team responsible for IT Service delivery at our large customer sites.



Candidate Profile
Candidate should be having minimum 1 year of experience in Call-coordination, Client handling and should have good communication skills.(ONLY FEMALES)